3333v Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:

Access to and use of the 3333v Platform is subject to the following eligibility conditions, all of which must be met at the time of registration and maintained for the duration of your Account:

• Age: You must be at least 21 years of age. 3333v strictly enforces this minimum age requirement and reserves the right to request government-issued identity documentation at any time to verify compliance. Any Account found to belong to a person under the age of 21 will be immediately suspended and all funds returned to the original deposit source less any transaction fees incurred.
• Residency: You must be a resident of Indonesia or otherwise located in a jurisdiction where online gambling is not explicitly prohibited under applicable local law. It is your sole responsibility to determine whether your access to and use of 3333v is lawful in your jurisdiction of residence.
• Capacity: You must have full legal capacity to enter into a binding agreement. Persons who are under legal guardianship, who have been declared legally incompetent, or who are subject to court orders restricting their financial activity are not permitted to hold a 3333v Account.
• Self-Exclusion: You must not be subject to a current self-exclusion order, either placed voluntarily through the 3333v responsible gaming tools or imposed by 3333v as a result of prior account action. Attempting to register a new account during an active self-exclusion period is a breach of these Terms.
• Single Account: You must not already hold an active 3333v Account. Each individual person is permitted one Account only. Corporate entities, partnerships, and non-individuals may not register Accounts.

To access the full range of 3333v products and services, you must register a personal Account. The following conditions apply to the registration process and the ongoing maintenance of your Account:

• Accurate Information: You agree to provide truthful, accurate, current, and complete information during the registration process, including your full legal name, date of birth, and a valid email address or mobile phone number. Providing false or misleading information during registration is grounds for immediate Account suspension.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. 3333v will never request your password via any communication channel. You must notify 3333v immediately at [email protected] if you suspect unauthorized access to your Account.
• One Account Rule: Each person may hold only one registered Account. If 3333v determines that a User holds or has held more than one Account — whether under the same or different personal details — 3333v reserves the right to close all associated Accounts, void any open bets, and forfeit all balances without prior notice.
• Account Transfer: Accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise dispose of your Account or any part of your Account balance to any third party.
• Shared Devices: If you access 3333v from a shared device or a shared IP address (for example, within a household), 3333v reserves the right to investigate and, if necessary, restrict access to prevent abuse of the single-account rule or any promotional offer.

3333v operates a mandatory Know Your Customer (KYC) verification programme. The following conditions apply:

• When Required: KYC verification is required before a User's first withdrawal is processed, when cumulative withdrawals exceed a threshold determined by 3333v's compliance team, or at any time that 3333v's internal risk systems flag an Account for review.
• Documents Accepted: 3333v accepts the following Indonesian government-issued identity documents: KTP (Kartu Tanda Penduduk — national identity card), valid Indonesian passport, or SIM (Surat Izin Mengemudi — driving licence). Additional documents, such as a recent bank statement matching the registered withdrawal account, may be requested to satisfy source-of-funds requirements.
• Processing Time: 3333v aims to complete standard KYC reviews within 1–3 business days of receiving all required documents. Complex or high-value reviews may take longer. Withdrawals will be placed on hold pending KYC completion.
• Right to Refuse: 3333v reserves the right to refuse, suspend, or permanently close an Account if a User is unable or unwilling to provide satisfactory KYC documentation within a reasonable timeframe.
• Data Handling: All documents submitted for KYC purposes are handled in accordance with the 3333v Privacy Policy. Documents are stored securely and are not shared with third parties except where required by applicable law or the Platform's international licensing obligations.

All financial transactions on the 3333v Platform are processed exclusively in Indonesian Rupiah (IDR). The following terms govern deposits and withdrawals:

• Minimum Deposit: The minimum deposit amount is Rp 50.000 per transaction. There is no stated maximum deposit limit; however, large deposits may trigger additional compliance review under KYC protocols.
• Deposit Methods: 3333v accepts deposits via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP (bank transfer), and OVO, DANA, GoPay, ShopeePay, and LinkAja (e-wallet). The availability of specific channels may vary and is subject to change without notice.
• Deposit Processing: Deposits via local bank transfer are typically credited to your 3333v Account within 5–15 minutes during business hours (WIB, UTC+7). E-wallet deposits are generally instant. 3333v is not responsible for delays caused by third-party payment processors or banking system downtime.
• Minimum Withdrawal: The minimum withdrawal amount is Rp 100.000 per transaction. Withdrawals below this threshold will not be processed.
• Withdrawal Processing Time: Approved withdrawals are processed within 30–60 minutes during standard operating hours. Withdrawals submitted outside WIB business hours may be processed the following business day. 3333v targets same-day processing for all verified Accounts.
• Withdrawal to Registered Method Only: Withdrawals will only be issued to the same bank account or e-wallet from which the original deposit was made, and which is registered in your verified name. Withdrawals to third-party accounts are not permitted under any circumstances.
• Transaction Fees: 3333v does not charge internal fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction charges, for which 3333v accepts no liability.
• Dormant Accounts: Accounts with no login activity for a continuous period of 12 months are classified as dormant. A monthly administrative fee of Rp 50.000 (or the remaining balance if lower) may be deducted from dormant Account balances. You will be notified by the contact method on file before any dormancy fee is applied.

3333v offers a range of bonuses and promotional incentives to eligible members. The following general terms apply to all promotions unless a specific promotion's individual terms state otherwise:

• Eligibility: Bonuses are available to eligible registered members only. A User must have a fully verified Account to claim deposit match bonuses above a stated threshold. 3333v reserves the right to limit bonus eligibility at its discretion.
• Wagering Requirements: All bonuses carry a Wagering Requirement, stated as a multiplier of the bonus amount (e.g., "30x bonus" means you must wager 30 times the bonus amount before withdrawal). Specific wagering requirements are displayed on each individual promotion page.
• Game Contribution Rates: Different game categories contribute to the Wagering Requirement at different rates. As a general guide: sportsbook bets typically contribute 100%; slots contribute 100%; live casino table games may contribute at a reduced rate (commonly 10–20%); some game categories may contribute 0%. The exact contribution rates for each promotion are stated in that promotion's specific terms.
• Validity Period: Bonuses and any associated free spins or promotional credits must be used within the validity period stated in the promotion terms. Unused bonuses will expire and be removed from your Account balance at the end of the stated period.
• One Bonus at a Time: Unless a promotion explicitly permits stacking, only one active bonus may be held in your Account at any given time. Claiming a new bonus while a previous bonus remains uncleared may result in forfeiture of the earlier bonus.
• Abuse: 3333v actively monitors for bonus abuse, including but not limited to: exploiting low house-edge games to clear wagering requirements, coordinated bonus farming across multiple Accounts, and withdrawing before wagering requirements are fully met. Any Account found to be engaged in bonus abuse will have its bonus balance voided and may be subject to permanent closure.
• Right to Withdraw: 3333v reserves the right to modify, suspend, or discontinue any promotion at any time, with or without prior notice, provided that any in-progress wagering requirement at the time of discontinuation will be honoured under the original terms.

The following general rules apply to all betting and wagering activity across the 3333v sportsbook and gaming products:

• Bet Acceptance: All bets are subject to acceptance by 3333v. A bet is not confirmed until you receive an explicit on-screen confirmation and the relevant stake is deducted from your Account balance. 3333v reserves the right to decline any bet without explanation, including but not limited to bets placed when odds are displayed in error.
• Odds Errors: Where odds are published in error — including technical glitches, software errors, or operator input mistakes — 3333v reserves the right to void affected bets and return the stake to the User's Account. This applies regardless of whether bets have already been settled.
• Sportsbook — Mix Parlay: Mix parlay (multi-leg accumulator) bets require all selections to win for the bet to return a payout. If any selection is voided (e.g., due to match abandonment), the leg is removed and the mix parlay is recalculated with the remaining selections.
• Live In-Play Betting: In-play bets are accepted at the risk of the User. 3333v is not responsible for delays in live data feeds that may cause odds to be accepted at temporarily stale values. Bets placed during a clear data delay may be voided at 3333v's discretion.
• Minimum and Maximum Stakes: Minimum and maximum stake amounts per bet are displayed within the betting interface and may vary by market, event, and account tier. 3333v reserves the right to impose individual betting limits on any Account.
• Void Bets: A bet may be voided in circumstances including: match abandonment before the relevant event is completed, verified odds errors, technical failures that prevent fair settlement, or where 3333v determines that the bet was placed in violation of these Terms.

The following activities are strictly prohibited on the 3333v Platform. Engaging in any prohibited conduct will result in immediate Account suspension, forfeiture of all balances, and may be reported to relevant authorities:

• Fraudulent Activity: Any attempt to defraud 3333v or other Users through false identity, forged documents, stolen payment credentials, or any other deceptive means.
• Automated Software: The use of bots, scripts, AI-driven betting systems, macros, or any other automated software to place bets, navigate the Platform, or otherwise interact with 3333v services in a manner not intended for human users.
• Arbitrage Betting: Systematic exploitation of odds discrepancies between 3333v and other operators, or exploiting promotional offers in a manner designed to generate risk-free profit rather than for genuine entertainment purposes.
• Collusion: Any form of coordination between two or more Users to manipulate game outcomes, exploit bonuses, or engage in chip-dumping or soft-play in live casino games.
• Money Laundering: Using the 3333v Platform to deposit, transfer, or withdraw funds connected to any unlawful activity, including but not limited to tax evasion, drug trafficking, or financial fraud.
• Chargebacks: Initiating a chargeback or payment reversal through your bank or e-wallet provider in respect of any 3333v deposit without first exhausting the Platform's internal dispute resolution process.
• Impersonation: Accessing or attempting to access another User's Account, or representing yourself as a 3333v staff member to any other User or third party.
• Underage Play: Providing false age information to gain access to the Platform, or permitting a person under 21 years of age to use your Account.

3333v reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a reasonable timeframe.
• Reasonable suspicion of fraudulent, abusive, or criminal activity.
• Receipt of a chargeback or payment dispute in connection with any Account deposit.
• Identification of duplicate Accounts held by the same individual.
• A voluntary or compulsory self-exclusion request.
• Account inactivity exceeding 24 consecutive months.

Where an Account is closed due to a User's breach of these Terms, any remaining Balance — including both real-money funds and Bonus Funds — may be forfeited at 3333v's discretion. Where closure is initiated by 3333v for operational reasons unrelated to User breach, any verified real-money Balance will be returned to the User's registered withdrawal method following completion of any pending KYC review.

A User who wishes to voluntarily close their Account should contact 3333v support via the in-account live chat function. Account closure requests are typically processed within 1–2 business days.

All content on the 3333v Platform — including but not limited to the brand name, logo, visual design, software code, game interfaces, odds data, written content, graphics, animations, and promotional materials — is the exclusive intellectual property of 3333v or its licensed third-party suppliers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. You may not reproduce, distribute, modify, reverse-engineer, create derivative works from, or commercially exploit any part of the Platform or its content without the prior written consent of 3333v.

To the fullest extent permitted by applicable law, 3333v's total aggregate liability to any User arising from or in connection with these Terms, the Platform, or any 3333v service — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that User in the 30-day period immediately preceding the event giving rise to the claim.

3333v expressly excludes liability for:

• Any loss of profits, loss of revenue, loss of data, or any indirect or consequential loss of any kind, whether foreseeable or not.
• Interruptions to Platform availability caused by scheduled maintenance, unscheduled outages, third-party infrastructure failures, or force majeure events including natural disasters, government actions, or telecommunications failures.
• Losses arising from your failure to maintain the security of your Account credentials.
• Any financial loss arising from gambling activity conducted on the Platform — gambling involves inherent financial risk, and no guarantee of profit or return is made or implied by 3333v.
• The accuracy of live data feeds, match statistics, or third-party odds information displayed on the Platform.

Nothing in these Terms excludes liability for death or personal injury caused by 3333v's gross negligence, or for any other liability that cannot be excluded by law.

3333v collects, stores, processes, and uses your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Key data processing points include:

• Account registration data is used to authenticate your identity, process transactions, and fulfil KYC obligations.
• Transactional data (deposit and withdrawal records, betting history) is retained for a minimum of five years in accordance with standard international compliance requirements.
• Behavioural data (game session data, navigation patterns) is used to improve Platform performance and to identify responsible gaming risk indicators.
• 3333v does not sell personal data to third-party advertisers. Data may be shared with KYC verification partners, payment processors, and regulatory bodies as required.

3333v is committed to promoting responsible gambling and provides a suite of tools to help Users maintain control over their gambling activity. All of the following tools are available within your Account settings at no charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to control your spending. Limit reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
• Session Time Reminders: Configure automatic alerts that notify you when you have been playing for a set duration.
• Cooling-Off Period: Temporarily suspend your Account for a period of 24 hours, 7 days, 30 days, or 90 days. Your Account cannot be reopened until the selected period has expired.
• Self-Exclusion: Permanently exclude yourself from the 3333v Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum of 6 months. If you wish to self-exclude, contact support immediately via live chat.
• Reality Checks: Enable periodic pop-up notifications during game sessions showing your net win/loss position and session duration.

3333v is strictly for adults aged 21 and above. If you believe gambling is negatively affecting your financial wellbeing, relationships, or mental health, please use the self-exclusion tool or contact our support team. You may also seek independent assistance from problem gambling support organisations operating in Indonesia. For full details, please visit our Responsible Gaming page.

3333v reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Where amendments are material — that is, where they meaningfully affect your rights or obligations as a User — 3333v will provide at least 7 days' notice via the email address registered to your Account and/or a prominent notice displayed upon your next login to the Platform.

For minor amendments (such as typographical corrections, clarification of existing language, or changes required to comply with applicable law), 3333v may update these Terms with immediate effect without prior notice. The "Last Updated" date at the top of this document will reflect the most recent revision.

Your continued use of the 3333v Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must close your Account before the amendment takes effect.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 3333v holds its international operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through 3333v's internal dispute resolution process shall be referred to binding arbitration under the rules of an internationally recognised arbitration body.

Internal Dispute Process: In the first instance, all disputes must be submitted to 3333v's support team in writing via the in-account support ticket system. 3333v aims to acknowledge all disputes within 48 hours and to provide a substantive resolution within 10 business days. Users are encouraged to exhaust this process before escalating to any external body.

Nothing in this clause limits your rights as a consumer under any applicable mandatory consumer protection legislation that cannot be waived by contract.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the 3333v Platform, please contact us through one of the following channels:

• Live Chat: Available 24/7 directly within your 3333v Account after logging in at 3333v Login.
• Email: support at 3333v.club (plain text — not a clickable link). Response time: within 24 hours on business days (WIB, UTC+7).
• Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays. Indonesian-speaking agents are available around the clock.